Guests cannot enter the theater ten minutes after the stated start time. The reason for this policy is to preserve the movie watching experience with minimal interruptions. If you show up to your desired screening late, we will happily exchange your ticket for a raincheck to a future show.
You must request your refund prior to one hour before show time. Refunds will be made to the same credit card used to purchase the ticket. You will receive an email confirmation, and the funds will appear on your card in 3-5 business days.